When you play for real money at any one of the Fortune Lounge member casinos you will automatically be a part of their loyalty rewards program. As you play you'll accumulate loyalty points which are redeemable for casino cash credits.
Take some time to review the information below on the different levels you can attain as you points accumulate and how to redeem them.
How to bring home loyalty credits:
- For every wager you put down at a member Casino, you will receive loyalty points, no matter what you walk away with. You will get these credits:
- 1 credit wagered on slots you receive 1 loyalty point.
- 5 credits wagered per other games equals 1 loyalty point
- At least one deposit must be made at the casino In order to begin redeeming loyalty points.
- 1000 points may be redeemed for 1 cash credit.
- A minimum amount of 5,000 points may be redeemed.
- Loyalty points not used with 60 days will expire.
Click on one of the links below to find out more about a specific level
Frequently Asked Questions
To learn more, click here.
Silver Level
Every new real money account holder automatically starts of the rewards program at the Silver level.
To attain Silver-level chips:
- Each time you use 'Real' currency to play, you acquire loyalty points. The more points you bring home, the quicker you-will move up in the ranks.
Your Silver benefits:
- Redeem loyalty points for casino cash credits. There are no wagering requirements, and you will increase your game time at the casino
- Once your casino 'Real' account is opened, you automatically gain 2500 loyalty points.
- Receive weekly up-dates about exclusive tournaments and promotions which will assist you in earning more casino reward points faster.
Gold Level
Gold level is achieved when you accumulate 10,000 loyalty points within a one-month period.
To acquire Gold-level chips:
- Gain 10,000 loyalty points inside 1 month & you will reach the Gold-level.
- Gold-level players must maintain between 10,000 and 24,999 loyalty points in 1 month, and keep it in order to maintain their Gold stature.
Your Gold benefits
- Loyalty points may be redeemed for casinos cash credits.
- Receive weekly updates from the member casino about exclusive tournaments and promotions that will allow you to earn your casino rewards points faster.
- As a Gold-level player, you will acquire a Birthday Bonus of 20000 loyalty points, if you login into the casino on your birthday.
- Gold-level players earn points at an escalated rate: 5% extra.
Platinum Level
25,000 loyalty points need to be accumulated within one calendar month to move from Gold to the Platinum level.
Earning Platinum-level points
- Accumulate between 25,000 and 74,999 loyalty points inside 1 month & you will reach Platinum-level.
- To stay at the Platinum level you will need to maintain the above point status.
Your Platinum-level benefits
- Loyalty points may be redeemed for casinos cash credits to increase your play time.
- Players are eligible for weekly updates from the casino, regarding exclusive tournaments and promotions which will allow you to earn casino loyalty points faster.
- As a Platinum-level player, you'll get a Birthday Bonus of 60000 loyalty points if you log in to the casino on your birthday.
- As a Platinum-level player you earn points at an escalated rate of 10%.
Diamond Level
Diamond, the highest level you can attain, requires a player to accumulate a minimum of 75,000 loyalty points.
To acquire Diamond-level points
- Gain 75000 loyalty points in 1 month and you will reach Diamond-level.
- Diamond-level players need to maintain more than 75,000 loyalty points in 1 month to maintain their Diamond Status.
Your Diamond benefits
- Loyalty points may be redeemed for casino cash credits, increasing your play time at the casino.
- Receive weekly information from your casino regarding exclusive tournaments and promotions which will allow you to earn casino loyalty points faster.
- As a Diamond-level player, you will receive a Birthday Bonus of 100,000 loyalty points, if you log in to the casino on your birthday.
- All Diamond-level players earn points at an escalated rate of 15%
Frequently Asked Questions
How do I qualify for the member Casino rewards program?
When you open a 'Real Money' account at any member casino, you automatically become part of that particular casino's reward program. You start off on Silver level, and will receive a 2,500 loyalty point bonus. You can increase your points by wagering and purchasing more.
I have already had loyalty credits in my Players Club account. What will happen to them?
Any points you had will be transferred to the new program.
How do Loyalty Points work?
The more you wager the more points you accumulate. Every 1 credit wagered on slots games earns you 1 loyalty point, while 5 points wagered on other games will also earn you 1 loyalty point. Points may be redeemed for cash credits. 1000 points = 1 cash credit.
Please take not that failing to accumulate enough loyalty points after one-month period may results in losing you current status.
How do I access my rewards information and redeem points?
Login to the casino software you have downloaded and click on the "rewards button", where you can redeem your points for casino cash credits or change your personal information.
What happens if I haven't accrued sufficient loyalty credits in 1 month?
It is important to maintain your point status from month to month otherwise you will be penalised by having to drop a loyalty level.
Will my loyalty chips expire?
Yes. If you do not use them inside 60 days, your points will expire.
How can I claim my loyalty points?
In the 'Rewards' home-page of your casino application, you will find a section to Redeem Loyalty Points. You need a minimum of five thousand loyalty points before you can claim.
 
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