FORTUNE LOUNGE VIP

As a VIP at one of the Fortune Lounge managed casinos, you will enjoy enhanced benefits (including exclusive tournaments, stronger incentives and match offers). A key part of the offering is having access to a dedicated Casino Host, invitations to dinners and events around the world, exclusive gifts and holidays and tailored offers and incentives to ensure your gaming experience is the best it possibly can be.


Player Events

  • 2016

    • Kitzbühel

      In March, VIP players and their partners were treated to one of their “coolest” adventures when they spent 5 days with the Fortune Lounge team in the Alps in Kitzbühel, Austria. In a pristine and gorgeous backdrop, the players were treated to skiing, snowboarding and cable car night rides, and were pampered with well-deserved massages and saunas. Accommodation was provided at the Hotel Goldener Greif, where players tried their luck at the Casino Kitzbühel.

      Over the course of the trip, the players were also spoiled with sumptuous meals at mountain restaurant, Hahnenkam, at private restaurant Backhäusl, and at the restaurant Wirtshaus Steuerberg, which has often been frequented by famous guests such as Kevin Costner, Michael Schumacher and Franz Beckenbauer. With the rare opportunity to experience sight-seeing in Kitzbühel via horse-drawn carriage and much laughter added to the mix, the trip was undeniably an unforgettable experience for all involved.

    • Calgary Stampede

      In July 2016, VIP players and their partners attended the prestigious Calgary Stampede, a rodeo-based event held in the city of Calgary (Alberta, Canada). It’s the largest outdoor event in the world. The players were hosted from Friday to Sunday at the Westin Calgary Hotel, and were treated to a delicious buffet breakfast in the mornings.

      The real excitement kicked off on Friday night in the limo party bus on the way to the event as our guests chatted and got to know each other a bit better. When we reached the event, we were seated in the main grandstand to watch the chuck wagon race finals and the impressive, well-coordinated and choreographed Grand Stand show thereafter, culminating in a truly spectacular fireworks display.

      After breakfast at the hotel on Saturday, we left for the Stampede at 11 a.m. and entered the very plush “Ranahans” private hospitality section of the main grandstand. We were treated to a full and impressive 3-course meal, including seafood and carvery buffets, and felt comfortable being sheltered by a heated outdoor eating area, which was arranged exclusively for us and our guests. With free-flowing drinks and exceptional service from own Maitre ‘D and his two assistants, our guests were treated to the best rodeo action in the world, including the finals of the wild bronco riding, wild bull riding, calf roping and wrestling, and barrel racing. They were also lucky enough to enjoy some other interesting and entertaining interludes!

    • Hard Rock Bali

      In August, 2016, the Fortune Lounge team and 22 players spent 4 days of fun in the sun at the iconic Rock & Roll themed Hard Rock Hotel – situated near the world-famous Kuta beach in Bali, Indonesia.

      The fun kicked off with a cocktail party beside the pool and the first of the daily cash draw prizes, where everyone was a winner!

      Over the course of the trip, guests enjoyed sumptuous cuisine, including a dinner at Jamie Oliver’s restaurant, Jamie’s Kuta Beach. Our hosts ensured that there were various planned activities to keep our guests entertained! These included various poolside activities and a VIP Ultimate Foam beach party.

      One of the highlights of the event was a Catamaran Cruise to Lembogan Island, where our guests enjoyed a variety of watersports (including magnificent snorkeling) and delighted in a sumptuous BBQ lunch.

      The final evening saw all our guests get together for a final Rock & Roll themed dinner that concluded with an exciting, special draw to select the grand prize winner of the Holden Ute Car Giveaway. In total, we gave away $60,000 in cash and prizes.

    • Mediterranean Cruise

      September 8 to September 15 saw the world’s largest and newest ship, the Royal Caribbean’s Harmony of the Seas, set sail around the Mediterranean for the first time.

      Docking at places such as Rome, Naples, Barcelona, Marjorca and Marseille, our 20 VIPs and their partners were treated to more than just a 5-star cruise. The cruise was jam-packed full of things to do, including exhilarating rides on tallest slide at sea, a bionic bar, surf lessons, putt-putt, and so much more.

      Each day saw us docking at new cities that had much sightseeing and activities on offer. We had two formal evenings and one day out at sea. There was always something to do on this once-in-a-lifetime trip.

      We wined and dined our players and hosted lucky draws and casino tournaments where there was thousands to be won.

      All in all, a spectacularly memorable time was had by all involved!

    • Punta Cana

      In October 2016, our VIP guests and their partners stayed in a lavish all-inclusive resort in Punta Cana, Dominican Republic.

      We took a bus to the seaside and, once there, boarded a private catamaran. We had 7 crew members providing the entertainment, treating us all to a medley of song and dance. Our guests delighted in a snorkeling adventure, swimming in shallow, clear-blue waters. We relaxed onboard the catamaran for about 3 hours before we were taken back to the beach for a mouthwatering lobster lunch.

      On the trip, we had a short lesson on tobacco plants and our guests eagerly learnt about how cigars are made, compliments of the experienced locals. Everyone also had the chance to sample the cigars.

      Our guests then enjoyed a casino tournament at the Hard Rock hotel and casino, where we awarded $10k to the first prize winner.

      Our VIP guests were sad to leave such a charming place, but vowed to return as soon as possible!

    • Melbourne Cup

      Our VIP guests were hosted at the luxurious Rendezvous Hotel in Melbourne to attend Melbourne Cup Day – ‘the race that stops the nation’ from 31 October to 2 November 2016.

      Before the big event, our guests sipped on complimentary champagne in the hotel lounge, after which we were collected by a “pimped out” black stretch hummer limo, where more champagne and wine was provided and enjoyed en-route to the Flemington race course.

      Upon arrival, players were met by a red carpet leading to the entrance of the Rose Room, where we reveled in a glamorous first-class setting with unequivocally fantastic service, beautifully set tables and a delicious 5-course menu and beverages.

      Most of the players placed their own bets on the races and delighted in the “friendly-betting” that we ran for each race.

      After our limo ride back to the hotel, the VIP players and hosts enjoyed some friendly conversation and drinks before we said goodnight. We were treated to a delicious breakfast the next morning, after which we said our farewells.

  • 2015

    • Caribbean Cruise

      In early September this year, 29 VIP players and their partners cruised the Caribbean with the Fortune Lounge team aboard the luxury cruise liner, Oasis of the Seas – one of the largest cruise ships in the world! They spent 7 fun-filled nights onboard the magnificent ship, docking at Nassau, St. Maartens and St. Thomas. The action and excitement never stopped as the players were pampered for a full week and were kept busy with exciting onboard attractions such as wave-pools, a zip-line, rock climbing, ice-skating, movies and much more at the Royal Promenade. The climax of the trip was when the entertainment moved into the casino. One player walked away with the grand prize of a whopping €25,000 in the onboard Slots tournament! During the Cruise promotion period, a total of €1,000,000 was won in cash and prize giveaways.

    • Gold Coast Cruise

      In September this year, our lucky Australian VIPs were treated to a 7-day luxury cruise aboard the Sun Princess which whisked them to the sunny city of Gold Coast, Queensland. This city is renowned for its sun-kissed beaches and picturesque ocean views and our VIPs experienced the island life as they wined and dined every evening with the VIP hosts.

      During the trip, they stopped at the dazzling island of New Caledonia, known for its palm-lined beaches and rich marine life, as well as the magnificent snorkeling island of Lifou. One of the highlights of the trip was when they visited the world’s only underwater Post Office located at the Vanuatu island.

      After experiencing the breathtaking outdoor sceneries, our VIP hosts welcomed their guests to a mouthwatering 3-course dinner, followed by an enjoyable evening at the casino, where good friendships were formed. It was truly a sensational adventure.

    • Melbourne Cup Day

      In November 2015, eleven VIP guests joined Tatjana, Richard and Nicky at the Flemington Racecourse in Melbourne, Australia to attend the prestigious ‘race that stops the nation’ – the Melbourne Cup.

      The Melbourne Cup Carnival, ranked as one of the greatest in the Australian calendar, combines fashion, hospitality, entertainment and racing in one week-long festival, the highlight being the Emirates Melbourne Cup Day event. Donned in their best attire, complete with traditional fresh yellow rose pins, guests were treated to a premium hospitality experience at the first-class Rose Room marquee which boasts magnificent views of the Flemington Racecourse. They indulged in a five-course plated lunch, afternoon tea, premium wines and champagne as well as private betting facilities as the races unfolded. It was truly an unforgettable experience!

      The lucky guests also stayed overnight at the stunning 4-star Grand Chancellor Hotel at the heart of Melbourne, which is close to popular tourist attractions, vibrant shopping districts and dynamic night life before returning to the various parts of Australia that they had travelled from. Needless to say, they returned home with great memories and stories to share.

    • Oktoberfest

      In September, Katharina and Jörn hosted VIP guests in Munich for Oktoberfest.

      The highlight of the weekend was the visit to the Marstall Festzelt, where our guests were treated to VIP seating. Prior to our visit to the Marstall Festzelt, our guests were treated to an exquisite shopping spree, where they were outfitted with German traditional clothing. A lively evening was had, with beer, Bavarian dishes and vibrant live music.

      The guests also enjoyed a sight-seeing tour on a horse carriage through the English Garden park. Then, top chef Alfons Schuhbeck spoilt our guests at his famous restaurant. After all of the excitement, our guests were able to unwind at the luxury Hotel Königshof.

    • Las Vegas

      For four magical days in February 2015, Errol, Jorn and Audrey hosted their esteemed VIP guests under the bright and inviting lights of Las Vegas. They stayed at the luxurious Wynn Hotel where they enjoyed cocktails, fine dining and spa treatments. Included in the highlights were opulent dinners at world-renown restaurants such as Dal Toro and Morton’s, a helicopter tour and fun at the in-house casino at Wynn Hotel.

      As well as this, the guests were treated to a magnificent performance of Cirque du Soleil’s “O,” a surrealist circus event unlike any other in the world.

    • NASCAR Las Vegas

      Three action-packed days were spent soaking up the Las Vegas NASCAR thrills by Nick and his VIP guests in March 2015. From the get-go, the guests were thrown into the roaring racetrack of the NASCAR Speedway, retiring to the epic Palazzo Resort Hotel on the Vegas Strip and enjoying evenings of refined cuisine at the Lavo and DB Brasserie restaurants.

      While taking in the high-octane sights daily, the guests were positioned in the comfortable, enclosed clubhouse with prime views of the racing and the chance to meet some of the drivers and crew members of NASCAR.

    • Cricket World Cup

      Nick, Darryl and Errol whisked their VIP guests away to the Adelaide Oval in Australia to witness the Cricket World Cup Quarter Final match in March 2015. They stayed at the deluxe, 4-star Stamford Grand Hotel located by the sea.

      When they weren’t enjoying the fine cuisine, the guests were treated to their very own corporate suite within the Adelaide Oval, kitted with fine food and comfortable seating to view the match.

    • Berlin

      Hosts Katharina and Jorn entertained their VIP guests in beautiful Berlin for three days in June 2015. Included in the activities was a visit to the historical parliament building, the Reichstag, with a lunch at the exclusive Käfer, as well as playing at the revered Casino Berlin located at Potsdamer Platz and enjoying the Berlin Philharmonic Orchestra perform at the outdoor concert venue, Waldbühne.

      They stayed at the opulent and well-esteemed Grand Hyatt Hotel and in the evenings relished fine dining at excellent restaurants such as Grill Royal and Il Porto.

  • 2014

    • Las Vegas

      Eleven players and their partners spent an incredible 3 days and 3 nights in Las Vegas, delighting in some of the most exhilarating aspects of Sin City. They were treated to meals cooked by world-renowned chefs, enjoyed a fantastic evening watching Zarkana
      (a quintessential Cirque du Soleil spectacular), experienced an impressive helicopter ride to the Grand Canyon, and enjoyed action-packed racing with McLaren.

    • Phuket

      Along with two players and their partners, we visited the island of Phuket, Thailand. The trip took place from 10 to 13 April 2014. The players, partners and their VIP hosts, Nick and Tatjana, stayed at the Dusit Thani Laguna Resort.

      The three-day trip was filled with fun actives, ranging from a boat tour in the Phang Nga Bay, shopping in the markets of Phuket, to visiting temples and relaxing on the beach. The group also got to visit Khao Phing Kan island, famous for being featured in the James Bond movie The Man with the Golden Gun.

    • Fortune Lounge Cruise

      From 28 June to 5 July, 50 lucky VIP guests and their partners were treated to a cruise around the Caribbean on the luxurious ship, Oasis of the Seas. Along with 9 VIP hosts, the players and their partners cruised along and made stops at some of the most beautiful holiday destinations, including Fort Lauderdale, Florida, Nassau, Bahamas, Charlotte Amalie, St Thomas and Philipsburg, St Maarten. While on board, the players got to compete in a slots tournament with a tantalising first prize of €20,000 as well as a casino race. Adding to the fun, a Venetian evening was held in which the players got to wear traditional Venetian masks.

    • Queen Mary II

      From 26 May until 3 June, three VIP guests and their partners sailed Queen Mary II. Hosted by Nick and Jorn, the guests spent a total of eight nights sailing the Norwegian sea witnessing the beauty of cities like Hamburg, Geiranger, Bergen, Andalsnes, Olden and Stavanger.

      Characterised as the most magnificent ocean liner ever built, Queen Mary II offers a wide array of activities to keep its passengers entertained including state of the art facilities like a 3D Cinema, a planetarium and a spectacular spa.

    • Bahamas

      Between 28 and 31 August, VIP guests, along with their host Audrey, travelled to the Bahamas. They stayed at Sandals Emerald Bay, enjoying the endless watersport and spa activities up for offer. They partook in fine dining at various restaurants, including the Drunken Duck, Barefoot by the Sea, Bahama Bay and Il Cielo.

      The VIPs, their guests and the host also got to see iguanas and swimming pigs on the calming Exuma Islands tour.

    • Whistler

      Audrey and Nico accompanied their VIPs to the winter wonderland of Whistler, Canada. They stayed at the luxurious Four Seasons Hotel while enjoying Canada’s favourite year-round destination. The VIPs spent their time on skiing and indulgent spa treatments and dined at the exquisite Il Caminetto di Umberto Italian restaurant.

    • Fiji

      The islands of Fiji welcomed Nick and Etienne, along with their VIP guests from 23 to 26 July. They stayed at the luxurious Warwick Hotel, dining at Sazanami and Wicked Walu. Outdoor activities such as kayaking, wind surfing and snorkeling were enjoyed, along with a traditional firewalk over hot coals accompanied by Fijian warriors.

      They shopped at the multi-cultural hub of Nadi and also relaxed on the Whale’s Tale Cruise while exploring the islands.

    • Oktoberfest

      In 2014, the VIPs were whisked away to jovial Munich to celebrate the annual Oktoberfest. They got to stay at the opulent Hotel Excelsior in Munich’s city centre, enjoying the massive Oktoberfest tent Armbrustschützenzelt. Almost 7 million litres of beer and traditional food is sold, such as Hendl (roast chicken) and Schweinshaxe (grilled ham hock) are sold each year at Oktoberfest. But it’s not all about drinking and eating, the festival also includes amusement rides, stalls and various carnival games.

      The setting for decadent cuisine was provided by Alfons Schuhbecks, giving the VIPs a Michelin star fine dining experience.

  • 2013

    • Rugby Championship

      Three players and their partners received hospitality tickets and travelled to Eden Park, Auckland to watch the Rugby Championship match between New Zealand and South Africa. This trip included beverages and food prior to the match, and being entertained by some former All Blacks (New Zealand) players that were interviewed.

    • Hamilton Island

      Four players and their partners and enjoyed a lovely weekend away at Hamilton Island, with a sunset cruise on a catamaran and cocktails on the beach included in this fantastic package.

    • The Fortune Lounge Cruise

      From 13 to 20 April, 20 players and their partners joined the FL team on the Celebrity Summit. Ten destinations were visited, including San Juan, St. Croix, St. Kitts, Roseau and St. Thomas. Players were accommodated in the spacious balcony and junior suite rooms, and were royally pampered with spa and salon treatments, and received the opportunity to seriously unwind in the numerous on-board lounges.

  • 2012

    • Las Vegas Trip

      From 1 to 4 March, players enjoyed an exciting trip to Las Vegas, USA. The experience included a private dinner at the Delmonico Steakhouse and Rao’s Restaurant at Caesars Palace, cocktails at the Fusion Latin Mixology Bar, a Grand Canyon Wind Dancer Sunset Helicopter Tour, and attendance at one of Las Vegas’s latest shows – Absinthe.

    • Oktoberfest

      The VIPs enjoyed an adventurous weekend jaunt at Oktoberfest in Munich in October 2012, filled with beer, good food and beautiful German scenery. They stayed at the luxurious Hotel Cristal, donning their Dirndl and Lederhosen for the traditional festivities at Oktoberfest, the world’s largest funfair. An estimated 6 million people attend every year across the 16 days on which it is held.

      The VIPs also savoured fine dining at Hippodrom Galeria and took some time out to go sightseeing in Germany’s third largest city via carriage ride.

  • 2011

    • Nascar

      From 1 to 3 July 2011, some of our players got to experience the thrills and spills of Nascar racing at Daytona Beach. The players stayed at the Homewood suites Hilton Daytona Beach Speedway Airport, Florida, pampered themselves at the track with a VIP hospitality package, and enjoyed a late night dinner and drinks with a Fortune Lounge host.

    • Villa Bordoni – Italy

      From 23 to 26 September, players experienced a highly enjoyable trip to Villa Bordoni, an Italian Villa outside of Tuscany that has been turned into a country house hotel. The treats on this excursion included:

      • Accommodation at the Villa Bordoni Country Hotel 
      • An afternoon spent cooking with top chefs at the Villa Bordoni in true Italian style
      • Enjoying the dinner prepared with a wine paring
      • A private cellar tour of the Vignamaggio Wine Estate, wine tasting and lunch
      • Drink with Fortune Lounge hosts and dinner at the Villa Bordoni gardens


  • 2010

    • Atlantis Bahamas

      In April 2010, 30 players and their partners joined the Fortune Lounge VIP team and experienced the opulent luxury of the 5-star Atlantis Paradise Island Resort in the Bahamas, and residence at the exclusive Royal Towers Hotel. Players also had the opportunity to participate in exciting activities such as scuba diving, dolphin interaction and snorkelling with mantas, and leisurely activities such as relaxing on the beach, golf, and spa treatments.

    • 68th Monaco Grand Prix

      In May 2010, 14 players and their partners, along with the Fortune Lounge VIP team, enjoyed the qualifying and final day of the Monaco Grand Prix from the 2nd floor VIP Hospitality balcony of the 4-star Beau Rivage Hotel.

    • UEFA Champions League Final Spain

      Five players and their partners had the privilege of watching Internatzionale beat Bayern Munich 2-0 at the prestigious Bernabeu Stadium in Madrid, accompanied by a Fortune Lounge VIP representative. This elite experience included staying at the exclusive 4-star hotel AC Mosteles in central Madrid.

    • FIFA Soccer World Cup South Africa

      The FIFA World Cup was held in Africa for the first time ever from 11 June to 11 July 2010, and 15 lucky players got to experience this seminal event with the Fortune Lounge VIP team. The packages included attendance at the opening ceremony and the Final, and enjoying the luxury of staying at the 5-star Monte Casino Hotel in Johannesburg, and the 5-star Sun City resort hotel near Rustenburg.

    • Cunard Queen Mary 2 Cruise in Scandinavia

      From 26 July to 2 August, 2010, 10 players and their partners joined the FL VIP team on the Cunard Queen Mary 2 cruise liner for a Scandinavian experience of a life time. Departing from Southampton port and traveling afar as Bergen, players delighted in the amenities on-board, which included spacious decks, spa treatment, a theatre, a planetarium, a swimming pool, deck games, a night club, a gymnasium, and general entertainment activities.

    • Holland America Noordam Cruise in the Mediterranean

      Twenty players and their partners experienced the wonders of the Mediterranean when they travelled on the Holland America Noordam from the Port of Civitavecchia in Rome to Cannes, Barcelona, and Palma de Mallorca, from 12 to 19 August. Along with the FL VIP team, players got to enjoy luxurious spa and salon treatments, and were able to relax in the numerous on-board lounges.


    • Okanagan Wine Festival – Canada

      From 1 to 4 October, 12 players drank and made merry with the FL team at the Okanagan wine festival in Veron, which is a 45 minute drive from Vancouver central. Players experienced some of the finest wines in the region, a cellar tour, grape stomping, and wine paired dinners, while relaxing at the evening at the 5-star The Cove Lake Side Hotel Resort in the Okanagan valley, which is located right beside the lake.

    • The Venice Simplon Orient-Express

      Ten players took in magnificent European scenery onboard the Venice Simplon Orient-Express from 6 to 10 October. Departing from Venice and travelling to Vienna, Paris and London, players enjoyed 2 nights in a private cabin on this luxurious train, 3-course course dinners prepared by renowned French chef, and high tea. The players also experienced two nights in the exclusive Jalta Hotel in Prague, and had the opportunity to explore this famous, historical and scenic city.

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